Perfume Hub, Ashburton House, Trafford Park Road, Manchester, U.K.

We’re open:
Monday – Friday, 8 a.m. – 7:30 p.m. GMT

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer free shipping as standard but we also offer 48 hours next day delivery for £3.75 exc. VAT. For European orders, shipping is £15.83 exc. VAT.

Which payment methods are accepted in the Online Shop?

We accept credit card through PayPal.

How long will delivery take?

As standard, our delivery is 48 hours. If you would like your products sooner, you can get next day delivery.

How secure is shopping in the Online Shop? Is my data protected?

All payments are handled through a PCI compliant third-party payment processor PayPal. We do not store any financial data related to the payment on ourselves.

What exactly happens after ordering?

An order comes through our order centre where our agents will deal with from processing to delivery.

Do I receive an invoice for my order?

If you are paying online, you will get an email confirmation once the payment has been successful. This email will contain all relevant order information i.e. order number, billing / shipping address, payment date and items ordered.

Send us an email